Frequently asked question (FAQ)
Who is VHS Logistics ?
VHS Logistics cater to both corporate and domestic clients, and will strive to meet all demands of our customers.
Our delivery service is top-notch, effective and exceptional.
What service do you offer?
We can design the coverage you need, basic service range from immediate to a number of hours and all the way to next day service. The service choices are up to you and your company.
Do you offer same day delivery?
Yes and on time.
What are your hours of delivery?
We deliver 365 days a year with 24/7 coverage.
Do you offer an overnight parcel delivery system?
Yes, which will be deliver on a next working day basis
Can I have my parcel collected from my home or office?
Yes, we can pick up and deliver it for you
Do you offer a large parcel delivery service?
We offer wide range of services regardless to size of package, call/email the office for further details.
When will the rider arrive to collect shipment(s)?
The rider will arrive to collect shipments between 8:00am and 6:00am on the working day you selected for collection.
What area do you deliver?
We currently serve all state in Nigeria, please reach out to us first so we can accommodate your request.
Where and how do I make a claim(s) for either loss/damages?
All claims MUST be send to our company by raising a ticket via the contact page.
How can I reach VHS Logistics by phone?
You can request a call back by getting in touch by our contact and via [email protected]
Can I be advised by e-mail if there is an issue with a delivery?
Yes, The option is already activated on the site and prompt respond to any issue.
I am experiencing technical issue, what should I do?
Please get in touch with our customer care via contact us and can also reach us via [email protected]